At Cool Geek Media, we prioritize clear communication and efficient service delivery. Once you engage our services, you will receive a confirmation email outlining the details of your service agreement within 1-2 business days.
We provide a range of digital marketing services, including strategy development, analytics, and campaign execution. The timelines for these services will be clearly outlined in your service agreement. Regular updates will be provided to ensure transparency and track progress.
If you need to make changes to your service agreement, please contact us as soon as possible at awesomepeople@coolgeek.me. We will accommodate changes where feasible, but some modifications may incur additional charges or impact delivery timelines.
Service agreements can be canceled within 24 hours of confirmation. To cancel your service, please contact our customer support team at awesomepeople@coolgeek.me. Cancellations after 24 hours may be subject to charges based on the work already completed.
Our goal is your satisfaction. If you are not satisfied with our services, please contact us within 30 days of service delivery. We will review your concerns and work towards an amicable resolution, which may include service adjustments or partial refunds.
For any questions or concerns regarding our fulfillment policy, please contact us at:
Email: awesomepeople@coolgeek.me